Privacy Policy

Bizen Ware Kawaguchi Tourakuen (hereinafter referred to as "the Company") recognizes that the proper handling of personal information related to our customers is an important responsibility, and we have established the following specific personal information protection policy.

1. The Company will comply with laws and regulations regarding the protection of personal information and other norms.
2. The Company will not collect personal information without the customer's consent. Furthermore, personal information will be collected only to the extent necessary to provide services such as product shipping, after-sales service, customer management including payment collection, and the sending of direct mail.
3. Personal information collected by the Company from customers will not be provided or disclosed to third parties, except in any of the following cases:
   1. When the customer's prior consent or approval has been obtained.
   2. When disclosure or provision is required by laws or regulations.
4. The Company will appropriately and strictly manage customers' personal information and implement preventive and safety measures to prevent unauthorized access, loss, destruction, falsification, and leakage of customer personal information.
5. If a customer wishes to disclose, correct, or cease the use of their own personal information, we will respond promptly within a reasonable scope.
6. The Company will strive for continuous improvement regarding the protection and handling of personal information.
7. For communications based on this privacy policy and other inquiries regarding personal information, please contact the following:
   
   Bizen Ware Kawaguchi Tourakuen Customer Consultation Office
   Phone number: 0869-67-2210
   Email address: info@tourakuen.jp